Chamber Customer Service Award - April

Greater Maryville Chamber of Commerce Board President Gentry Martin presents Tim Jackson, owner of Title Town Bar and Grill, with the organization’s April Customer Service Award.

MARYVILLE, Mo. — The Greater Maryville Chamber of Commerce Ambassadors have recognized individuals and teams that exhibit great customer service for more than a decade.

In an effort to share good news and positive stories from around the community, the chamber ambassadors plan to move forward with the monthly Customer Service Award, beginning with the awardee that was nominated and informed of their recognition before the April ambassador meeting was canceled.

“It is our hope that a little good news and community spirit will help brighten our weeks and reinvigorate our town as Maryville and Nodaway County strong,” Board President Gentry Martin said in regard to the program restart. “Businesses and organizations have continued to work hard during this time, and we want to highlight them for that hard work.”

In order to catch up with all awardees selected from May through August, the chamber will announce weekly a customer service award winner who has shown exceptional service and community dedication throughout the COVID-19 pandemic.

According to a chamber news release, highlighting that exceptional customer service not only creates positive relationships between businesses and their customers, but also builds lasting impressions of the communities of Maryville and Nodaway County as a whole. The awards are now given as a monthly recognition, enhancing the importance of customer service year-round.

During the COVID-19 pandemic the chamber ambassadors stopped holding monthly meetings both to protect the group and allow the additional time to be used as the businesses adjust to pandemic related changes as they occur. The chamber board slowly has started to hold meetings, and the ambassadors began meeting virtually in August.

April’s Customer Service Award winner Tim Jackson, owner of Title Town Bar and Grill, was selected in March after a nomination by Bruce Bielby.

Bielby’s nomination stated, “Mr. Title Town greets and visits with guests in his establishment. He holds fundraisers for the community and supports the local sports teams. When parents of babies come in Title Town, with the parents’ permission he holds and walks around with the baby while the parents eat. Tim cooks for home Spoofhound football games. Tim is a positive example of NW Missouri Proud!”

Anyone who would like to recognize a service representative who has gone above and beyond the call of duty, visit and nominate them at maryvillechamber.com/nominations.

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